What Are Locations In Doctivity?

Locations are defined as physical practice locations (addresses).  Locations do not have claims data as they are not billing organizations.

It is important to understand the distinction between an Organization and Location in Doctivity and how they are used. Only one Organization can be at a Location. An Organization can have many Locations.

There can also be multiple locations at the "same" physical place. An example would be a medical building housing multiple organizations or practices. A Doctivity location would need to be created or tied to each of these Organizations since only one organization can exist per location.

In many cases you'd see these designated with Suite Numbers or another differentiating method of the Location address, but not always.


Only Doctivity Admins and Staff can create new locations. If you believe an organization needs a new location created, contact Support through the Chat Icon in the bottom right of this screen, or email at support@doctivityhealth.com.


Viewing “Locations” in navigation to search 

  • Select “Locations” on the left-hand navigation
  • Users will see a listing of locations, with searchable column headers for name, address, city, state, organization 

Searching for an organization 

  • Use any of the column headers to search for the desired location
  • Users can search more than one column at a time
  • Clicking any column in the row will open that location page 

There are four location tabs: 

  1. Details: location details such as name, phone, address, fax, email, and organization 
  2. Providers: providers at that location 
  3. Contacts: contacts added for that location 
  4. Activity Notes: documented activity for that location 

Similar Locations: 

On the Details screen of Locations, there is a table for "Similar Locations" which uses the physical address location to show other Locations in Doctivity that match. This is an effort in transparency by Doctivity to help make users and staff aware of possibly duplications for matching Organizations and Cleanup.

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