An Overview Of Providers in Doctivity
At a high level, a provider record in Doctivity can include:
- Name
- Credential
- Specialty
- NPI
- Location
- Organization
- Phone, mobile, and email
- Provider labels
- A shared provider profile note area
Providers are used in a few major ways in Doctivity:
- Directory and CRM-style management
- You can browse all providers in All Providers at
/providers/ - You can also view Favorite, Recent, and Affiliated provider lists
- Each provider has a detail page where users can review contact details, associated organization, labels, and profile information
- Activity tracking
- Providers can be tagged on Activity Notes
- Each provider has an Activity Notes tab showing notes where that provider was tagged
- This helps your organization track outreach and relationship activity over time
- Market and claims analysis
- Providers can have Market Data showing projected patients, captured pediatric patients, captured claims, payors, service lines, and organizations they share patients with
- They can also have Shared Patients views to understand directional provider relationships
- The Captured Codes tab shows diagnosis and procedure codes tied to that provider
- Client-supplied performance data
- If your organization has uploaded EMR or billing data, some providers may also have:
- Metrics
- Billing
- Visits & Referrals
A few important notes:
- Providers are not the same as contacts. In Doctivity, a provider has an NPI; a contact does not.
- Provider data can come from claims-based sources, client-provided data, and user-added relationship management information.
- What you see for a provider can vary depending on what data your client has available in Doctivity.